Orders & sales
- Siparişler Restoranda, teslimat, paket, WhatsApp, Telegram, KDS
- Kasa (POS) Hızlı sipariş girişi, QR kod ile masa bağlama, mutfağa gönderme
- Kasadaki kasa vardiyası yöneticisinin görevleri Anlık ciro, stop-list, fiş iadesi ve yeniden yazdırma, eğitim modu, kasa kilidi, donanım kontrolü, terminal mutabakatı
- Bar modu Tezgah, anında ödeme ve açık hesaplar (tabs)
- Kendi kendine hizmet kiosku Misafir tabletle kendisi sipariş verir: giriş ekranı, menu, ödeme
- İade ve değişim Misafirden RMA talepleri, iade durum modeli, stokların geri kazanımı
- Yemek abonelikleri Takvime göre beslenme planları: abonelik, gün atlama, otomatik sipariş oluşturma
- Ticaret Kuponlar ve otomatik indirimler, teslimat yöntemleri, ortaklık programı
- Pazar Diğer işletmelerin menülerinin eklenmesi ve bağlantılar: host/sağlayıcı, komisyon, bölgeler
- Kasada ve mutfakta online siparişler Web sitesinden veya QR koddan gelen siparişin «Siparişler» bölümüne, kasaya ve KDS'ye nasıl ulaştığı: manuel kabul ve süre, hazır olma zamanı ve ön sipariş, mutfağa yazdırma, çevrimiçi veya yerinde ödeme, teslimat, bahşiş ve kanal bazında rapor
- Kasa ve salon: özellikler Kafe ve restoran için yardım haritası: kasa, ödeme ve kasa vardiyası, salon ve rezervasyonlar, ziyafetler, mutfak, çevrimiçi siparişler, indirimler ve raporlar — ve yardımda neler yeni
- POS: check the connection and the send queue One-button check: is there internet, does the accounting server respond, is the sign-in valid — and how it differs from the unsent queue
Floor & table reservations
- Salon Planı Masa haritası, QR kod bağlama, garsonlar ve rezervasyon
- Salon paneli POS içinde hostes çalışma alanı: anlık durum, bekleme listesi, yerleşim planı, rezervasyonlar, çağrılar ve ısı haritası
- Salon siparişi Servis kursları, mutfağa gönderim, ürün iptali, masa değişimi, ayrı misafir faturası
- Garson uygulaması Cenaly Team: masalar, masada sipariş, çağrılar, telefondan servis ve misafir faturası
- Masa rezervasyonları Masa rezervasyonu: oluşturma, salon planına bağlama, durumlar ve salon paneli
- Ziyafet ve etkinlik Masa rezervasyonu ve depozito, üzerinde anlaşılmış menü, kasada ön ödeme, hazırlık ve bar, kurslar halinde servis ve organizatör veya şirketle hesaplaşma
Kitchen & order pickup
- Mutfak (KDS) Mutfak ekranı: sipariş akışı, ürün durumları, istasyonlar, zamanlayıcılar
- Ekspeditör (Expo) Tamamlanmış siparişlerin kurye ve kendi teslimatına aktarım ekranı
- Sipariş kuyruğu ekranı Salondaki ekranda «Hazırlanıyor / Hazır» numaraları ve kasa ile mutfaktan misafir çağırma
- Mutfak yazdırma İstasyon bazlı sipariş fişleri, 60×40 etiketler ve donanım köprüsü üzerinden kasa belgeleri
Appointments
- Kayıt defteri Salon: ustaların zaman çizelgesi, hizmetlere kayıt ve ziyaret durumları
- Group classes Session schedule with a seat limit, adding participants, waitlist and guest booking on the storefront
- Specialist online booking hours Windows when clients can book a specialist themselves, separate from working hours; staff can still book any working time
Hotel: overview and setup
Hotel: bookings and arrival
- Hotel booking actions Add a room to a group, hold an option until a deadline, cancel with a reason and penalty, booking log, registration card, room bill deposit, arrivals and departures for a date, segments
- Check a guest in and out at the front desk Today's arrivals and departures, room readiness, check-in with or without a booking, early check-in and late check-out, balance and check-out
- Moving, relocating and splitting a stay Move a booking on the calendar, change dates, confirm the new price, move a checked-in guest, split a stay across two rooms
- Pre-arrival form and the front desk check A private form link, what the guest fills in, the front desk check, registration card, reissuing and revoking the link
- Option until a deadline and the waitlist An option booking with a deadline and reminder, confirm or extend, an expired option, the waitlist and booking from it
- Several bookings in one group Link bookings into a group, shared dates and payer, cancelling rooms, checking group guests in and a partial result
- Room blocks and the rooming list A block for a group, release date, guest list from a spreadsheet or e-mail, row errors, releasing unpicked rooms
- Sell a room for a few hours Hour blocks and prices, the cleaning buffer, selling at the front desk, a clash with an overnight guest, day guest check-in and check-out
Hotel: guest journey
- Stay pass: the guest's device and the room The stay QR and room code, connecting by link, “My room” and “My bill”, device limit, disconnecting and a suspected leak
- Requests and room service from an in-house guest Requests and in-room orders from a phone, Do not disturb, handling a request at the desk, maintenance ticket, charge to room
- Online guest check-out from a phone Turn on online check-out, the hour it opens, paying the balance, room check, when the guest is sent to the desk
- Guest messages: templates and rules “Arrival tomorrow” and “Thank you” emails, booking events and send time, quiet hours, languages, email and SMS, the log
- Messaging a guest about their stay A message to the desk from “My room”, linking the chat to the stay, the desk's reply, the AI concierge, the chat after check-out
- Upsells: services and room upgrades A ready-made set and your own offers, selling at the desk and on the website, pre-arrival offers, posting to the room bill, report
- Stay rating and public review A 1–5 rating from the “Thank you” email link, a comment to the hotel, a low rating in team chat, where to see ratings
Hotel: money and documents
- Prepayment, card guarantee and hold Payment provider for bookings, rate deposit and prepayment, card guarantee, no-show penalty, payment link, hold and refund
- Guest and company bill: charges and printing The stay bill and balance, splitting the bill between guest and company, payment, printing the bill in the guest's language and PDF
- Restaurant, minibar and meals on the room bill Charging a restaurant or bar bill to a room, charge block and limit, deducting breakfast, lunch and dinner from the meal package
- Tourist tax: setting up the calculation Country preset and city rate, base and method, dated rates, minimum and night limit, exemptions, the tax line on the bill
- Guest registration register and filing by country The registration register, migration register in Russia, Alloggiati Web and SES.Hospedajes, manual mode, filing statuses
Hotel: sales and revenue
- Hotel rates: seasons, rate plans, restrictions and cancellation Seasonal price, a rate plan with meals, derived rates, prices by adults and children, stop sell, closed arrival and departure, cancellation policy
- Direct booking on the website: one or several rooms How a guest books on the storefront: dates and guests, a rate with meals, promo code, several rooms, prepayment, cancellation
- Hotel website: storefront with rooms and a booking button Room type content, rooms on the storefront, styling in the builder, a “Book a room” button on your own website
- iCal and channels: availability, conflicts and limits An iCal link for Booking.com and Airbnb, importing a platform calendar, sync every 15 minutes, conflicts, changing the link
- Company contract rates and agent commission A company contract with a discount or own rate, quota, the company on a booking, bill split, agents and the commission report
- Pricing rules and the Revenue screen Minimum and maximum nightly price, occupancy steps, early booking and last-minute dates, recommendations, auto-apply and rollback
- Promo code for direct room bookings A percentage or fixed discount, limits by room type, rate plan and dates, usage limits, checking a code and the report
Hotel: housekeeping and front desk
- A housekeeper's shift The “My rooms” screen, cleaning with a checklist and photos, assigning cleanings, daily cleaning, Do not disturb, occupancy discrepancies
- Inspect a cleaning and send it back Cleaning quality check, the supervisor, the “To inspect” list, accepting a room or re-cleaning with a remark and photos
- Room check, minibar and room items Minibar items and stock, what the guest took, restocking to par, counts, the room check at check-out and damage compensation
- Hand over a shift without losing a task Front desk lists, the shift log with importance and “read” marks, booking tasks with due dates and open tasks on the board
- Register, keep and return a lost item Registering an item, place and storage period, return with a signature and receipt, disposal after the period
- Returning guests, VIP and duplicate cards Finding a guest, a returning guest at check-in, preferences and allergies, VIP and “Do not rent”, merging duplicates
Hotel: management and control
- Front desk lists and the manager's daily summary Arrivals, departures, in-house guests and unassigned bookings, the manager's summary and scheduled email, period KPI, who sees amounts
- Night audit and closing the business day Room-night posting, the morning check, closing blockers and override with a reason, the day report, reopening, auto-close
- Front desk, housekeeping and accountant permissions Rights for the desk, housekeeping, inspection, bill amounts, the migration register and night audit; hotel positions and location scope
- Compare the hotels of one network The network summary for a period, figures and comparison, per-currency totals, a hotel that did not load, one hotel's reports
- Electronic key and the stay Supported locks, the vendor account and room mapping, the guest's code, room moves and check-out, reissuing and revoking a key
- Hotel: why an action does not go through Room-type allotment and rooms out of order, a closed day, a hanging payment, charge limit, role rights, iCal, check-out refusal, key not issued
Schools & courses
- Okul: Bir günde başlangıç Kurslar, tarifeler, öğretmenler, programlı gruplar, öğrenciler ve aileler, kayıt ve sınıf defterinde ilk ders
- Okul: Tarifeler, devamsızlıklar ve ücretlendirmeler Beş tarife modeli, devamsızlık politikası ve mazeret süresi, indirimler, dondurma, aile cari hesabı, faturalar ve ödeme
- Okul: Öğrenci ve aile paneli «Eğitim» paneli bağlantısı: ders programı, yoklama, ödevler, bakiye, faturalar ve «Öde», online derse giriş, aileye e-postalar
- Okul: Online dersler Jitsi odası veya özel Zoom, Meet, Teams bağlantısı; ders linki, 15 dakika kala «Derse Katıl», dosya halinde materyaller ve ödevler
Own delivery & ordering platforms
- Kendi Teslimatınız Kurye ekranı: siparişler, haritada rotalar, teslimat durumları
- Sanal markalar Tek bir mutfaktan birden fazla teslimat markası: menu, kanal özelleştirmeleri, rozetler
- Wolt Wolt ile menü ve sipariş senkronizasyonu
- Glovo Glovo ile menü ve sipariş senkronizasyonu
- Yandex Eats Yandex Eats ile menü ve sipariş senkronizasyonu
Delivery carriers
- CDEK: bağlantı ve API anahtarları
- Rusya Postası: anahtarsız hesaplama
- Yandex Teslimat: panel OAuth belirteci
- 5Post: API anahtarı ve depo ID'si
- ApiShip: tek entegrasyon — birçok hizmet
- Trackings.GE: API token'ı
- QuickShipper: OAuth istemcisi ve Gürcistan kurye seçimi
- Exline: anahtarsız hesaplama ve irsaliyeler için secret
- Kazpost: sınıflandırıcı kodları
- Nova Poshta: panelden API anahtarı
Nothing matches