Mandatory privacy notice under GDPR art. 13 (and the Codice Privacy D.lgs 196/2003) for any processing of customer personal data — bookings, loyalty, Wi-Fi, and (for hotels) the Alloggiati Web transfer to the Questura; must be published on-site (QR code/counter) and on the website.
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CUSTOMER PRIVACY NOTICE (INFORMATIVA PRIVACY CLIENTI)
(P.IVA ), Effective date:
This notice explains how (the "titolare del trattamento" / data controller) collects, uses and protects the personal data of its customers, in accordance with Article 13 of the GDPR (Regolamento (UE) 2016/679) and the Codice Privacy (D.lgs 196/2003, as amended by D.lgs 101/2018), under the supervision of the Garante per la Protezione dei Dati Personali.
1. DATA CONTROLLER 1.1. is the data controller (titolare del trattamento). 1.2. Privacy contact:
2. PURPOSES AND LEGAL BASIS 2.1. Purposes (finalità): 2.2. Legal basis (base giuridica):
3. DATA COLLECTED 3.1.
4. RECIPIENTS 4.1. 4.2. ⚠️ For hotels/B&Bs: guest data transferred to the Questura via Alloggiati Web is a SEPARATE legal obligation (see the dedicated Alloggiati Web checklist template) — it does not require the guest's consent, but it should be mentioned explicitly here for transparency:
5. RETENTION 5.1.
6. YOUR RIGHTS 6.1. 6.2.
7. PUBLICATION 7.1. This notice must be made available to customers where their data is collected — at the entrance/till (QR code or printed copy) and on the business website.
This is a boilerplate template, not legal advice. Italian employment, food-safety, privacy and consumer-protection law (the applicable CCNL — e.g. CCNL Turismo-Pubblici Esercizi/Ristorazione e Turismo, FIPE-Confcommercio, renewed 05.06.2024, in force until 31.12.2027 — the Statuto dei Lavoratori L. 300/1970, D.lgs 81/2015, the "Decreto Trasparenza" D.lgs 104/2022 as softened by DL 48/2023, D.lgs 81/2008, Regulation (EC) No 852/2004, Regulation (EU) No 1169/2011, the GDPR/Codice Privacy D.lgs 196/2003, the TULPS R.D. 773/1931 and the Codice del Consumo D.lgs 206/2005) is highly procedural, tied to fixed statutory calendars (comunicazione preventiva before every call-up, contestazione disciplinare timing, UNILAV deadlines, Alloggiati Web transmission windows) and changes frequently, with CCNL pay tables and sanction thresholds re-indexed periodically, and with some institutions (e.g. affitto di poltrona/cabina) still governed only by circolari and regional/ municipal rules rather than a single national law. Have this document reviewed and adapted by an Italian employment/legal advisor (avvocato giuslavorista / consulente del lavoro) and verified against the applicable CCNL, regional rules and current thresholds before use.
Документы, которые обычно оформляют в том же процессе.
Daily obligation for hotels/B&Bs/agriturismi — ALL guests must be reported to the Questura within 24 hours of arrival (6 hours if the stay is under 24 hours) via alloggiatiweb.poliziadistato.it (art.…
Mandatory terms of sale for online stores under the Codice del Consumo (D.lgs 206/2005, artt. 45-67) — must include the 14-day right of withdrawal and the standard withdrawal form (Allegato I); the l…
Mandatory written allergen information for menus (Regulation (EU) No 1169/2011 — the 14 EU-regulated allergens); information must reach the customer BEFORE ordering, in writing or verbally backed by…
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