✅ Mandatory at point of sale of gift cards: an expiry-date ban applies in effectively every province (Ontario CPA 2002/O. Reg. 17/05; British Columbia; and similar rules elsewhere), with ⚠️ Quebec's LPC (s. 187.3) the strictest of all — no expiry whatsoever, and any balance under $5 must be refunded in cash on request.
⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.
This template has no optional clauses: the text is the same for everyone.
Required fields not filled: 7. The PDF will have blank lines in their place to fill in by hand.
Click a field label in the text and type, or use the form. Empty fields become blank lines in the PDF.
GIFT CARD TERMS
Effective date:
1. VALUE AND REDEMPTION 1.1. Denomination: . 1.2. Redeemable at: .
2. NO EXPIRY 2.1. 2.2. 2.3. ⚠️ Quebec: gift cards have NO expiry date under any circumstances (Consumer Protection Act, s. 187.3) — the promotional-card exception in section 2.2 does not apply to Quebec customers.
3. LOST OR STOLEN CARDS 3.1.
4. REMAINING BALANCE 4.1. 4.2. ⚠️ Quebec: where the remaining balance on a card is less than $5, the customer is entitled to a cash refund of that balance on request.
This is a boilerplate template, not legal advice. Employment, consumer-protection, privacy, and food-safety law in Canada is largely PROVINCIAL — this template uses Ontario (Employment Standards Act, 2000 / Occupational Health and Safety Act) as its default reference jurisdiction and flags with ⚠️ the specific British Columbia, Alberta, and Quebec divergences named in the underlying research, but it does not resolve every provincial variation for you. Quebec employers additionally have French-language obligations under the Charte de la langue française (Bill 96) that are handled as a separate French-language document, not by this English template. Have this document reviewed and adapted by a lawyer licensed in the relevant province before use, and confirm the current minimums/thresholds in force on the date of use — termination-clause case law in particular (Waksdale, Dufault, Chan and successors) changes year to year.
Documents that are usually drawn up in the same process.
✅ Ontario: mandatory pre-contract disclosure for online sales over $50, under the Consumer Protection Act, 2002 (CPA 2002) and O. Reg. 17/05 ("internet agreements") — seller identity, exact descripti…
Refund and return policy. No province requires a bricks-and-mortar retailer to accept the return of a non-defective item — but once a return policy is stated, it becomes binding on the business; onli…
✅ De-facto mandatory under the federal Personal Information Protection and Electronic Documents Act (PIPEDA) Openness/Accountability principles — the policy must be publicly available. ⚠️ Quebec: dir…
1 of 9 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.