Right of Withdrawal Notice + Model Withdrawal Form (Widerrufsbelehrung + Muster-Widerrufsformular)

RIGHT OF WITHDRAWAL NOTICE (WIDERRUFSBELEHRUNG) (§ 312g BGB, Art. 246a EGBGB)

Business (seller) name​, Business address​ Effective date: Effective date

1. RIGHT OF WITHDRAWAL 1.1. Consumers have the right to withdraw from this contract within Withdrawal period (days)​ days (statutory: 14 days) without giving any reason. 1.2. The withdrawal period runs from the day on which the consumer (or a third party named by the consumer, other than the carrier) takes possession of the goods. 1.3. To exercise the right of withdrawal, the consumer must inform Business (seller) name​ of the decision to withdraw by an unambiguous statement (e.g. a letter sent by post, or e-mail to Contact e-mail​). The Model Withdrawal Form (section 4 below) may be used, but is not mandatory for the consumer to use.

2. EFFECTS OF WITHDRAWAL 2.1. If the consumer withdraws, Business (seller) name​ shall reimburse all payments received, without undue delay and in any event not later than 14 days from the day the withdrawal is received. 2.2. Goods must be returned to: Return address for goods​ 2.3. Return shipping: Who pays return shippingCustomer pays return shippingBusiness pays return shippingFree returns via prepaid label

3. ⚠️ CONSEQUENCE OF A DEFECTIVE OR MISSING NOTICE 3.1. If this notice is not provided, or is incomplete/incorrect, the 14-day withdrawal period does NOT start running — it extends to up to 12 months and 14 days after the goods were received. Getting this notice right is not optional formality; it directly controls how long the business remains exposed to withdrawal.

4. MODEL WITHDRAWAL FORM (MUSTER-WIDERRUFSFORMULAR, ANLAGE 2 ZU ART. 246a EGBGB) 4.1. This form must be made available to the consumer together with this notice; it is a statutory requirement, not an optional courtesy. (Complete and return this form only if you wish to withdraw from the contract.) To: Recipient details for the model withdrawal form​ I/We hereby give notice that I/we withdraw from my/our contract for the sale of the following goods: ______________ Ordered on / received on: ______________ Name of consumer(s): ______________ Address of consumer(s): ______________ Signature of consumer(s) (only if this form is notified on paper): ______________ Date: ______________

5. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL 5.1. Exceptions to the right of withdrawal​ 5.2. Common statutory exceptions include perishable goods, goods made to the consumer's specification or clearly personalised, and sealed goods not suitable for return for health/hygiene reasons once unsealed.

6. HOSPITALITY DATE-SPECIFIC BOOKING EXEMPTION 6.1. Hospitality date-specific booking exemptionNot applicable — this is a standard goods sale⚠️ Applies — accommodation, transport, catering or leisure service for a SPECIFIC date/period (§ 312g Abs. 2 Nr. 9 BGB): no statutory right of withdrawal, but the customer must still be informed of this exemption 6.2. Under § 312g Abs. 2 Nr. 9 BGB, contracts for accommodation, transport, catering or leisure services to be performed on a specific date or period (e.g. a restaurant table booking, a hotel stay, an event) are exempt from the statutory right of withdrawal — but the customer must still be informed, in the booking process, that no withdrawal right applies.

⚠️ Missing or incorrect withdrawal information is a classic target of Abmahnanwälte (competitor/ law-firm cease-and-desist letters) — keep this notice and the model form current and visible at every point of sale.