Cenaly team apps: what to install for each role

Choose an app around the staff member's work. A cashier needs sales and receipts, a cook needs the kitchen queue, a courier needs assigned deliveries. An owner can manage the business in the cenaly.ge browser panel without installing every role's app.

What you need to get started#

• A business account, a location and the relevant data: catalog, tables or warehouse.
• A staff member with access to the location and section. Installing an app does not grant permissions.
• A suitable device: see System requirements for minimum OS versions.
• Internet access for initial sign-in and cloud exchange; a bridge for register hardware.

Choose by role#

The Windows and Ubuntu columns name a separate app where one exists in the range. “Web” means using that OS's browser. A Windows app being in the range does not guarantee a public download — check the button on its app page.

The Android download catalog uses Cenaly Admin and Cenaly Team. Warehouse documentation calls them Business and Team for short: there is no separate “TSD” APK in the catalog.

Cashier#

For browser use, open POS. For a dedicated device, see Cenaly POS: Android is currently in beta, Ubuntu has a .deb package; check the available installation channel for Windows.

In Cenaly POS for Android, on a tablet or a phone, the items you add gather in the "Ticket" bar at the bottom of the screen: tapping it opens the ticket as a panel, and the button next to it moves on — "Charge" for counter sales, "Send to kitchen" for table service. The web register and the other versions have their own screen layout, so test the cashier's workflow in the version they will actually use.

If the register prints through local hardware, POS and the bridge are two separate installations. Check printer or fiscal register compatibility in Hardware.

Register sign-in and cashier permissions use a PIN and role settings. Set up staff access instead of sharing the owner's account.

Waiter#

Cenaly Team handles table orders and floor monitoring. The waiter app is currently in beta: try your order and payment workflow on the chosen phone before using it during a shift.

Staff can take an order, add items and follow preparation status. See Mobile apps for installation and modes.

If no separate version is offered for your OS, use the web register's table workflow with staff permissions. Do not assume every app has the same actions.

Kitchen, assembly and handoff#

Cenaly KDS shows the kitchen work queue; in a browser, open the Kitchen display. The Android app is currently in beta; Ubuntu has a separate package.

The Android KDS app goes on a tablet at the station. On cenaly.ru it has no live update channel yet: it fetches new orders and marks from other screens by polling the server about every 30 seconds, and its connection indicator shows "Offline" meanwhile.

Select the relevant station for a cook. Use the handoff workflow for assembling and passing orders on; see Expo for assembly duties and the kitchen-to-handoff flow.

The staff kitchen screen and the customer queue screen have different jobs. Staff change statuses on their work screen; the queue screen shows the customer an order number.

Courier#

Your business's own couriers can use Cenaly Courier or the courier web interface. The Android app is currently in beta. A dispatcher assigns deliveries in the panel — see Delivery.

To get a courier started: add them in Staff with the Courier position, a login and access to locations, install the app from the website and ask them to sign in and tap Go online — the app opens a timesheet shift by itself, and on Go offline it asks whether to close it. Step by step — in Add a courier.

In the Android app, couriers see their deliveries in the "On the way" list: address, payment method and buttons to open the order, start navigation, call the customer or message them on WhatsApp. Open in navigator sends the trip to Google Maps or Yandex Navigator; kilometres and minutes in the app are straight-line. There the courier also accepts or declines an offered order, if the location has turned offers on, and confirms delivery with the guest code and a photo. On cenaly.ru this list does not refresh by itself and there are no push notifications — the courier refreshes it by hand, and the "Orders don't update by themselves here" banner says so.

Check location access and location permission if you use courier position tracking. Tracking and delivery photos depend on the cloud: on cenaly.ru, track and photo uploads from the Android app have not yet been verified in live use — do not promise them to guests.

This app is for your own couriers. The separate Rider network of independent couriers is not offered.

Warehouse staff and mobile scanning#

Phones use Warehouse / TSD in Team and Business. The feature is currently in beta. On Android, use the camera, a handheld terminal's built-in scanner or an external scanner — see Phone as a warehouse scanner.

In a browser, a manager opens Inventory → 📱 TSD to check sessions and post documents within their permissions. This is the session office, not a complete replacement for the mobile scanner.

Do not install POS instead of the warehouse module just to get a scanner: selling goods and receiving stock are different operations.

Owner and manager#

Use the browser panel for settings, reports and management. Cenaly Admin provides mobile management tasks; the Android app is currently in beta and does not automatically replace every web section.

Staff who also answer calls may need Cenaly Phone. Ubuntu offers Phone, KDS, POS and the bridge; there is no separate Ubuntu Admin app in that set.

Cenaly CRM, Support and Studio in the catalog are for the Cenaly team and its partners. An ordinary manager of your business does not need them.

Customer-facing screens#

The queue display is currently partial: one pickup point, without multiple pickup windows or spoken order numbers. A call can play a chime; the browser permits sound after the first screen interaction. The customer display does not show order-number calls.

A tablet running the customer display app pairs with the bridge on the local network. This is a business device, not an app for the guest's personal phone.

Download and sign in#

1. Open Apps and the relevant app page. Choose by task, not just a familiar icon.
2. On Android, download the APK from the website. These apps are not in Google Play yet. Allow installation for the app used to open the file.
3. On Ubuntu, choose the .deb for your architecture — see the guide. On Windows, use the installer offered on the page; do not replace a missing Microsoft Store button with a search for similar names.
4. Sign in with staff credentials or the code-based method available in that app. Check the brand and location.
5. Try an action for the role: a waiter's order, a kitchen status change, a delivery or a warehouse session.

The result is a staff member who sees the correct location and actions. If a section is missing, check permissions and settings before reinstalling the app.

Limitations#

• The Android range and waiter app are currently in beta; mobile warehouse scanning is also in beta.
• Windows programs have different release channels. The public catalog currently explicitly offers Windows customer-display installers; entries for other programs do not confirm Store publication.
• Ubuntu: Phone, KDS, POS and the bridge are available through .deb; Snap Store builds are only in the test channel so far.
• Web and native registers have different feature sets. Check the workflow you need before assuming it works on another platform.
• Offline support depends on the app and operation — see If the internet goes down.

Troubleshooting#

Frequently asked questions#

Does one person need several apps?#

Only if they combine tasks. A manager might use the panel and take calls in Phone. They do not need KDS unless they work in the kitchen.

Does an app give staff access to the whole business?#

No. The role and location access determine permissions. Installing an app does not make a staff member the owner.

Where is the TV app?#

For kiosks, queues and signage, use the corresponding web page. Display setup and browser requirements depend on the screen — see System requirements.

Related sections#

• Mobile apps
• Installing on Ubuntu
• System requirements
• POS · Kitchen display
• Delivery · Phone as a warehouse scanner
• Kiosk · Signage
• Staff and permissions
• Cenaly Team waiter app
• Multiple tills and devices at one location
• Customer display
• Order queue display
• Roles, permissions and till restrictions