System requirements: what Cenaly runs on
Start with the device's job: selling at the register, receiving kitchen orders, managing the business or showing information to customers. These workstations have different requirements: a browser needs no installer, while hardware connections depend on the bridge and the device driver.
What you need to get started#
- An account on cenaly.ge and staff access to the relevant location and section.
- A computer, tablet or phone for the job — use the tables below to choose a platform.
- Internet access for initial sign-in, downloading data and cloud operations.
- For local hardware, Cenaly Hardware Bridge on a suitable PC and a compatible device.
Workstations and browsers#
| Workstation | Where to open it | What to consider |
|---|---|---|
| Web register | browser on a PC or tablet | open the register online before the shift; local printing needs the bridge |
| Owner and manager panel | browser on a computer or tablet | cloud access is needed to load and change data |
| Kitchen display | browser on a tablet or monitor; KDS apps also exist | the web screen targets tablets/monitors, not phones |
| Self-service kiosk | browser on an Android tablet, iPad or Windows terminal | screen from 10 inches, pinned kiosk mode; internet required |
| Queue display | browser on a screen at the pickup area | currently one pickup point; separate from the customer display |
| Signage monitor | browser on a TV, TV box, tablet or PC | the signage guide specifies Chrome 105+ for Android TV/Google TV; older built-in TV browsers may not work |
| Customer display | a second register screen or a separate app | shows order contents and total; the app pairs with the bridge |
Use a modern browser version for the panel and web register. There is currently no published common minimum-version table for Chrome, Edge, Firefox and Safari. Do not apply the signage monitor's Chrome 105+ requirement to every panel section.
Offline register checks have been run in Chromium. Equivalent checks for Safari/WebKit and Firefox are not yet confirmed: opening a page does not establish that an offline shift has been tested.
For screen-specific details, see KDS, kiosk and signage.
Android#
The minimum version depends on the app. Check it under the device's About phone or About tablet settings before downloading.
| App | Minimum Android version | Purpose |
|---|---|---|
| Cenaly POS | 7.0 | register |
| Cenaly KDS | 7.0 | kitchen and handoff |
| Cenaly Customer Display | 7.0 | customer-facing screen |
| Cenaly Admin | 8.0 | business management |
| Cenaly Team | 8.0 | waiter workflow and floor monitor |
| Cenaly Courier | 8.0 | the business's own courier |
| Cenaly Camera | 8.0 | phone used as a location camera |
| Cenaly Phone | 10 | calls through the business PBX |
Android apps are currently in beta. Install them as APK files from the website, not Google Play. Allow installation for the browser or file manager used to open the APK.
The minimum OS version describes installation compatibility, not testing of every phone model and its built-in hardware. See Mobile apps for sign-in instructions.
Windows#
Desktop MSIX packages specify Windows 10 22H2, build 19045 (10.0.19045.0) as the minimum; Windows 11 is also included. Package architectures are x64 and ARM64.
| What you install | Availability and checks |
|---|---|
| A workstation app | the Windows range includes Business, Team, POS, KDS, Courier, Phone, Camera and Customer Display; check the app page for an installer |
| Customer display | the app page provides x64 and ARM64 installer links |
| Hardware bridge from the Hardware section | the public Windows download is x64; this is a separate program with its own installer |
An entry in the Windows range does not mean the app is already published in Microsoft Store. If the app page has no download button for your platform, use the corresponding web section.
Do not assume an ARM64 bridge exists because an app has an ARM64 package: current Windows bridge download links specify x64. Check the OS compatibility of your particular fiscal register's driver separately.
Ubuntu and Linux#
| Component | OS and architecture | Installation |
|---|---|---|
| Cenaly POS, KDS, Phone | Ubuntu 22.04, 24.04, 26.04 LTS; amd64 and arm64 | .deb package and update repository |
| Cenaly Hardware Bridge on Ubuntu | the same Ubuntu releases; amd64 and arm64 | cenaly-bridge package |
| Bridge as a separate Linux service | Linux x64/amd64 or ARM64 | installer from Hardware, systemd service |
To check Ubuntu's architecture, run dpkg --print-architecture: amd64 means a standard 64-bit Intel/AMD machine, arm64 means ARM.
Installing a .deb requires administrator privileges. App windows use X11, or XWayland in a Wayland session. See Ubuntu apps for installation and updates.
Snap builds in the Snap Store are only in the test channel so far — .deb is the main way to install. A Linux bridge build does not mean every hardware driver supports every architecture.
Network and hardware#
| Connection | Requirement |
|---|---|
| Web register → local bridge | register and bridge on the same PC; status page at http://127.0.0.1:9100 |
| Local port already in use | the bridge chooses a free port in 9100–9109; check its status for the actual address |
| Bridge → network printer | the printer must be reachable by IP from the bridge PC's network; the usual printing port is TCP 9100 |
| Customer display app → bridge | same local network and PIN pairing; the bridge's separate LAN channel uses 9101 |
| Cloud screens and apps | internet access; sharing Wi-Fi alone does not replace cloud connectivity |
The printer's port 9100 and the bridge status page's port 9100 are on different devices. Do not enter the printer address as the bridge address.
Reserve the printer's IP in the router so it stays the same after a restart. Keep guest Wi-Fi separate from register hardware. Wi-Fi client isolation must not block devices that need to pair with the bridge.
Do not expose local bridge ports to the internet. Printing on another PC's printer uses the cloud route — see Hardware.
Prepare a workstation#
- Choose a web page or app for the staff member's role and check the OS against the tables above.
- Sign in while online and select the correct location.
- If printing is needed, install the bridge and check the device in Hardware.
- Try the actual workflow: the register sees the catalog, the kitchen receives an order, the display shows the total and the printer produces a test print.
The result is a checked workstation with its own network and hardware, rather than just an app that launches.
If the internet goes down#
A prepared web register can store operations locally; printing through the bridge on the same PC does not require the cloud. Do not clear browser data or switch away from a device with unsent operations.
Online payments and cloud exchange between workstations need connectivity. Do not assume every app works offline because the register can. See If the internet goes down for the workflow and limitations.
Limitations#
- There is no macOS bridge version yet. Using the browser panel and installing the bridge are separate tasks.
- A built-in Android terminal printer or fiscal module is not automatically compatible.
- Android apps are currently in beta; the queue display is currently limited to one pickup point.
Troubleshooting#
| Symptom | Possible cause | What to do |
|---|---|---|
| APK will not install | Android is below the minimum, or file installation is blocked | compare the version with the table; allow installation for the app opening the APK |
| Ubuntu package does not fit | wrong architecture selected | check dpkg --print-architecture and download the matching .deb |
| Register cannot see the bridge | bridge is not running on this PC, or local access is blocked | open the status page and follow the bridge connection guide |
| Printer disappeared after router restart | its IP changed | update the address and reserve it in the router |
| TV screen is blank or incomplete | old built-in browser | use a suitable TV box for signage as described in the signage guide |
| App opens but shows no data | no connection, wrong location or insufficient permissions | check internet, account, location and staff role |
Frequently asked questions#
Does every staff member need a computer?#
No. Choose a device for the job: a phone for a waiter or courier, a kitchen screen, a computer for the cashier. Staff permissions determine data access.
Can I use a TV without a computer?#
For signage, yes, if its browser is suitable. An older Smart TV may need a TV box. A browser on a TV does not make it a cashier workstation.
Can I start without installing apps?#
Yes: the panel, register and kitchen display open in a browser. Add the bridge for compatible hardware.