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Location address and map pin

Edit a location address, select its coordinates on a map and check the map link.

3 min read Open this screen in the demo
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Location address and map pin

A location has both a written address and coordinates. Check both: the correct street name does not necessarily put the pin at the right entrance.

What you need#

  • An existing location and access to its settings.
  • The exact address and the entrance used by guests or customers.
  • An internet connection to load the map and save changes.

The setting belongs to the selected location. Check its name first if you manage several locations.

Open the location address#

  1. Open Locations.
  2. Open the settings of the required location and its Contacts section.
  3. Find the Address field. Correct the street, building number and any necessary details.

The block may be hidden for business profiles without a physical address.

Select a map pin#

  1. Below the address field, select Pick on Map.
  2. Find the required place in the Pick Location on Map window.
  3. Click the map or drag the pin to the correct building.
  4. Check the coordinates and address at the bottom. Finding the address can take a moment.
  5. Select Confirm Location. Select Cancel to discard the selection.

Confirmation copies the coordinates into the settings. If the map found an address, it also fills in the address field. Read the field again afterwards: the suggested address may need clarification. Confirmation also replaces the Google Maps URL field with a link to the chosen coordinates: if it held a link to your business listing on Google Maps, paste it again.

Check the result#

  1. Check that coordinates appear below the address (the line with 📍).
  2. Select Open in Maps next to the address — Google Maps opens.
  3. Check that it points to the correct building. Return and move the pin if necessary.
  4. Wait for the settings to save. If a change is queued or an error appears, restore the connection and retry saving.
  5. Reopen the settings and check the address.

Location settings save automatically. Closing the map window alone does not confirm that changes have reached the server.

Limitations#

  • A location address and an organisation's registered address are separate details. Check each independently.
  • Choosing a pin does not register a business on Google Maps or update its external listing.
  • The map and address lookup depend on an external map service and the network. Check their result yourself.
  • This setting does not define delivery zones or delivery charges.

Troubleshooting#

The map did not load. Check the connection and reopen the window. Do not confirm an arbitrary pin just to close it.

The written address changed after selection. The map filled in its suggested address. Correct the address field and wait for it to save.

The pin is at the wrong entrance. Reopen the map, move the pin and confirm.

The change did not save. Check the error shown in the settings and restore the connection. Reopen the location after retrying.

Frequently asked questions#

Do I need a new location to correct an address? No. Edit the existing location's settings.

Can I cancel a map selection? Yes. Cancel closes the window without applying the selected pin.

Will this update an external booking service? These steps update our location details. Check the external listing in that service's account.

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