3 ready-made customers document templates for South Africa: read the full text online, switch optional sections, fill in the fields and download a PDF.
3 templates
E-commerce terms and conditions with the disclosures required by s.43 ECTA and the 7-day cooling-off right under s.44 ECTA, for any business selling online.
PAIA manual describing how to request access to records held by the business — compulsory for every private-sector entity since 1 January 2022 under s.51 PAIA.
POPIA-compliant privacy notice for customers, explaining what personal information is collected and why, as required by s.18 of the Protection of Personal Information Act.