Terms for prepaid service packages and gift cards/vouchers (salons, restaurants, shops) — drafted with a voluntary cooling-off block in anticipation of the Trade Descriptions Ordinance (TDO, Cap. 362) amendments under public consultation (29 June – 31 August 2026) for prepaid beauty and fitness contracts.
⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.
This template has no optional clauses: the text is the same for everyone.
Required fields not filled: 6. The PDF will have blank lines in their place to fill in by hand.
Click a field label in the text and type, or use the form. Empty fields become blank lines in the PDF.
PREPAID PACKAGE / GIFT CARD TERMS
Package type:
1. WHAT IS INCLUDED 1.1. 1.2. Amount paid:
2. VALIDITY 2.1.
3. COOLING-OFF 3.1. Cooling-off period offered: days from purchase. 3.2. Refund terms during cooling-off: 3.3. Hong Kong does not currently impose a statutory cooling-off period for prepaid beauty/fitness or similar packages; the Trade Descriptions Ordinance (Cap. 362) is, as of the date of this template, subject to a public consultation (29 June – 31 August 2026) proposing a 7-day cooling-off period, a 14-day refund window, and a 2-year maximum contract duration for prepaid beauty and fitness contracts — this template offers a cooling-off period voluntarily, ahead of any such requirement.
4. TRANSFER / FREEZE / SUSPENSION 4.1.
5. EXPIRY AND FORFEITURE 5.1.
6. SALES PRACTICE 6.1.
This is a boilerplate template, not legal advice. Hong Kong's Employment Ordinance, MPF, Employees' Compensation, and PDPO compliance regimes are subject to near-term and phased changes — including the abolition of MPF offsetting for severance/long service payments (in effect since 1 May 2025), the "468 rule" for continuous contracts (in effect from 18 January 2026), the Statutory Minimum Wage rising to HK$43.1/hour (from 1 May 2026, now subject to annual review), the growing statutory holiday schedule (15 days in 2026), and a pending public consultation on cooling-off periods for prepaid beauty/fitness contracts (29 June – 31 August 2026) — have this template reviewed and adapted by a lawyer before use, and confirm the current rules and thresholds at labour.gov.hk, mpfa.org.hk, pcpd.org.hk, and fehd.gov.hk on the date of use.
Documents that are usually drawn up in the same process.
Refund and exchange policy for goods sold in-store or online — Hong Kong has no statutory right of return for a simple change of mind, but any policy stated to customers must be honestly represented…
Terms and conditions for online sales / online ordering. There is no general statutory cooling-off right for online purchases in Hong Kong — return conditions are set by contract, subject to the Sale…
Personal Information Collection Statement issued at the point personal data is collected from a customer (booking form, e-shop registration, salon intake form, Wi-Fi log-in) — required by Data Protec…
1 of 10 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.