Mandatory seller-disclosure page for any online sale (通信販売) under Article 11 of the Act on Specified Commercial Transactions (特定商取引法) — required for online shops, restaurants taking online orders or prepayment, and salons selling online gift vouchers.
⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.
This template has no optional clauses: the text is the same for everyone.
Required fields not filled: 10. The PDF will have blank lines in their place to fill in by hand.
Click a field label in the text and type, or use the form. Empty fields become blank lines in the PDF.
DISCLOSURE UNDER THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS (特定商取引法に基づく表記)
This disclosure is published under Article 11 of the Act on Specified Commercial Transactions (特定商取引法), which requires every mail-order / online seller (通信販売) to display the following information.
1. SELLER 1.1. Name: 1.2. Representative: 1.3. Address: 1.4. Phone: Email:
2. PRICE AND COSTS 2.1. Price of goods / services: 2.2. Additional costs:
3. PAYMENT 3.1.
4. DELIVERY 4.1.
5. RETURNS (返品特約) 5.1. 5.2. ⚠️ If a return special agreement is not clearly displayed (including at the final order confirmation screen), the customer is statutorily entitled to return the goods within 8 days, at their own cost, regardless of what is stated elsewhere.
6. FINAL ORDER CONFIRMATION SCREEN (最終確認画面) 6.1.
This is a boilerplate template, not legal advice. Japan's employment, consumer, and food-safety regimes are subject to phased and periodic changes — including the April 2024 expansion of mandatory items in the 労働条件通知書 (Notice of Working Conditions) under the Labor Standards Act (労働基準法), the Freelance Act (フリーランス保護法, in force since 1 November 2024), the 2020 Civil Code (民法) reform requiring a stated liability cap (極度額) in guarantor agreements (身元保証書), the Act on the Protection of Personal Information (個人情報保護法, "APPI"), the Act on Specified Commercial Transactions (特定商取引法), and the Food Sanitation Act (食品衛生法) HACCP-based sanitation management requirement — have this template reviewed and adapted by a bengoshi (弁護士) or shakai hoken rōmushi (社会保険労務士) before use, and confirm current rules at mhlw.go.jp and caa.go.jp on the date of use.
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2 of 11 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.