Mandatory privacy notice under GDPR art. 13 (and the Codice Privacy D.lgs 196/2003) for any processing of customer personal data — bookings, loyalty, Wi-Fi, and (for hotels) the Alloggiati Web transfer to the Questura; must be published on-site (QR code/counter) and on the website.
⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.
This template has no optional clauses: the text is the same for everyone.
Required fields not filled: 11. The PDF will have blank lines in their place to fill in by hand.
Click a field label in the text and type, or use the form. Empty fields become blank lines in the PDF.
CUSTOMER PRIVACY NOTICE (INFORMATIVA PRIVACY CLIENTI)
(P.IVA ), Effective date:
This notice explains how (the "titolare del trattamento" / data controller) collects, uses and protects the personal data of its customers, in accordance with Article 13 of the GDPR (Regolamento (UE) 2016/679) and the Codice Privacy (D.lgs 196/2003, as amended by D.lgs 101/2018), under the supervision of the Garante per la Protezione dei Dati Personali.
1. DATA CONTROLLER 1.1. is the data controller (titolare del trattamento). 1.2. Privacy contact:
2. PURPOSES AND LEGAL BASIS 2.1. Purposes (finalità): 2.2. Legal basis (base giuridica):
3. DATA COLLECTED 3.1.
4. RECIPIENTS 4.1. 4.2. ⚠️ For hotels/B&Bs: guest data transferred to the Questura via Alloggiati Web is a SEPARATE legal obligation (see the dedicated Alloggiati Web checklist template) — it does not require the guest's consent, but it should be mentioned explicitly here for transparency:
5. RETENTION 5.1.
6. YOUR RIGHTS 6.1. 6.2.
7. PUBLICATION 7.1. This notice must be made available to customers where their data is collected — at the entrance/till (QR code or printed copy) and on the business website.
This is a boilerplate template, not legal advice. Italian employment, food-safety, privacy and consumer-protection law (the applicable CCNL — e.g. CCNL Turismo-Pubblici Esercizi/Ristorazione e Turismo, FIPE-Confcommercio, renewed 05.06.2024, in force until 31.12.2027 — the Statuto dei Lavoratori L. 300/1970, D.lgs 81/2015, the "Decreto Trasparenza" D.lgs 104/2022 as softened by DL 48/2023, D.lgs 81/2008, Regulation (EC) No 852/2004, Regulation (EU) No 1169/2011, the GDPR/Codice Privacy D.lgs 196/2003, the TULPS R.D. 773/1931 and the Codice del Consumo D.lgs 206/2005) is highly procedural, tied to fixed statutory calendars (comunicazione preventiva before every call-up, contestazione disciplinare timing, UNILAV deadlines, Alloggiati Web transmission windows) and changes frequently, with CCNL pay tables and sanction thresholds re-indexed periodically, and with some institutions (e.g. affitto di poltrona/cabina) still governed only by circolari and regional/ municipal rules rather than a single national law. Have this document reviewed and adapted by an Italian employment/legal advisor (avvocato giuslavorista / consulente del lavoro) and verified against the applicable CCNL, regional rules and current thresholds before use.
Documents that are usually drawn up in the same process.
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2 of 13 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.