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Cenaly Support Early access Internal

The Cenaly partner cabinet — in your pocket

Cenaly Support is the app for Cenaly partners: clients and their attachment, finding new clients, your sub-partner network, settlements and invoices, program documents and print materials — the same partner cabinet as on the web. Sign up and send a partner application right in the app; it works with both cenaly.com and cenaly.ru.

One line-up on Android and iOS: the same account, the same locations and data. The goal is the same features on both platforms; where the iOS version differs, it is said below.

This is an internal app: it only works with a Cenaly staff or partner account. A business owner does not need it.

What it does

Clients

Attach a client by address, code or request, starter kits with QR codes, the client’s plan and payments.

Access to a client

Ask the owner for access to their account and open their admin in the browser once they confirm; remote help by the code the client reads out; session history.

Finding clients

Map and list of businesses, bookings, a work board and a log of calls and visits — when your program enables it.

Money and documents

Credit, settlement periods, invoices and reconciliation; program documents to read, accept and share as PDF.

Limits, honestly

  • Running the partner program (applications, partners, program settings) — only in the web cabinet.
  • A Cenaly Support version for iPhone and iPad is only planned so far.
  • Android versions are distributed as an installation file right from this site — they are not on Google Play yet; iPhone and iPad versions are released through the App Store. Features were tested on emulators and test devices; acceptance in working venues is still in progress.

How to install

  1. Open this page on the Android device itself and tap “Download APK”.
  2. Open the downloaded file. On the first install Android asks to allow installs from this source (your browser) — allow it.
  3. Tap “Install” and wait until it finishes — the icon appears on the home screen.
  4. Launch the app and sign in: email and password, or a QR code issued by the web dashboard.

Updating works the same way: download the file again and install it over the old one; your sign-in is kept.

Sign-in

The same account as the web dashboard: email and password, a QR code for a shared device, and an authenticator code if two-factor protection is on. Staff only see the locations of their role.

Help

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